Cashback Policy

• Counter offers: show your offer’s QR code at the store before you pay. The cashier scans it and applies the merchant’s discount to your bill. This discount is given by the merchant directly, not credited to your Adsocia balance.
• Bill cashback: for offers that include cashback, upload a photo of your bill in the app after you pay. If it qualifies, cashback is added to your Adsocia cashback balance.
• Referral points: when someone joins using your referral code, you both receive loyalty points as shown in the app.

• The bill must be a real purchase receipt from the merchant running the offer.
• Upload it within 7 days of the bill date. Future-dated bills are not accepted.
• The store name, date and total must be clearly readable. Upload a JPG, PNG, WEBP or HEIC photo up to 8 MB.
• The total must meet the offer’s minimum purchase, if it has one.
• Each bill can be used once. Duplicate or previously submitted bills are rejected.

Each offer shows its cashback rate and maximum amount. Cashback is the rate applied to your bill total, up to that maximum, and never more than the bill itself. If an offer does not state a rate, the default is 5% of the bill up to ₹100.

We check each bill automatically, reading the store, date and total. Bills we can read with high confidence are approved straight away and you get a notification. Others are reviewed by our team, which can take a few working days.

A bill may be rejected if it is not a receipt, cannot be read, is too old, is below the minimum purchase, has already been used, or appears altered.

Your cashback balance and history are shown in the app. Cashback is a promotional reward, not money held for you: it is not a bank deposit or a prepaid wallet under RBI rules, earns no interest, and cannot be transferred to another account.

We will show in the app how you can use or withdraw your balance, and any conditions such as minimum amounts or expiry, before those options are introduced. Until then the balance cannot be withdrawn.

We may withhold, reverse or remove cashback and points that were credited by mistake or obtained through fake or altered bills, multiple accounts, location spoofing or other misuse, and may suspend the accounts involved under our Terms of Service.

Merchants can end their offers, and we may change or end cashback programmes. Changes do not affect cashback for bills already approved. We will post significant changes here and in the app.

If you think a bill was wrongly rejected or cashback is missing, email support@adsocia.com within 30 days with the date of the bill and a screenshot from the app. A person will review it.