Your data
Delete your Adsocia account
Last updated 18 October 2026
You can ask us to delete your Adsocia account and personal data at any time, whether you use Adsocia as a customer or a business.
How to request deletion
- Email support@adsocia.com with the subject “Delete my Adsocia account”. In the app you can also go to Settings → Delete account, which brings you here.
- Send it from the email address on your account, or include your registered mobile number.
- We will confirm your identity, then delete your account within 30 days and email you when it is done.
What we delete
- Your profile, sign-in and mobile number, saved and liked items, followers and following.
- Your posts, reels, stories, comments and reviews, and the photos and videos in them.
- Your location history, devices, notification settings and consents.
- For businesses: your offers, campaigns, store details, verification documents and KYC details.
What we keep, and why
- Transaction, wallet, purchase and tax records, for as long as tax and accounting laws require.
- Records needed to prevent fraud, resolve open disputes or meet a legal obligation.
- Messages you sent in chats, which remain visible to the people you sent them to.
- Anonymised statistics that no longer identify you.
Before you delete
Deletion is permanent. Any cashback balance, loyalty points and unused merchant credits are forfeited, and you cannot recover your content. If you only want fewer emails or notifications, you can change that in Settings → Privacy & Consent instead.