Support
Help & FAQ
Can’t find your answer? Email support@adsocia.com and our team will get back to you.
How do I sign in?
Sign in with your Google or Apple account, then verify your Indian mobile number with a one-time code. Verifying your number keeps your rewards and redemptions secure.
Is Adsocia free?
Yes. Discovering and redeeming offers is free for customers.
How do I redeem an offer in a store?
Open the offer, tap to get your QR code, and show it to the cashier before you pay. They scan it and apply the discount. QR codes are single-use and expire as shown on the offer.
How does bill cashback work?
For offers with cashback, upload a clear photo of your bill within 7 days of purchase. Most bills are checked within moments; some are reviewed by our team. Read the full Cashback Policy.
Why does Adsocia need my location?
To show offers near you, alert you when you are close to one, and confirm in-store visits. Location is only used while the app is open, and merchants never see where you are. See our Privacy Policy.
I run a business. How do I join?
Choose a business account when you sign up and add your business details. Our team reviews new businesses before they go live. Read the Merchant Guidelines, or email hello@adsocia.com for partnerships.
How do I report a post, offer or person?
Use the report option on the post, reel or profile. For anything urgent, email support@adsocia.com.
How do I delete my account?
Follow the steps on Delete your account.
How do I contact Adsocia?
- Help with your account, cashback, redemptions or the app: support@adsocia.com
- Partnerships, press and general enquiries: hello@adsocia.com