Privacy Policy

Adsocia (the “app”, “we”, “us”) is operated by TYBYI VENTURE PRIVATE LIMITED, H. No. 2394/165, Loha, Shivkalyan Nagar, Loha, Loha, Nanded-431708, Maharashtra. We are the data fiduciary for the personal data described in this policy under India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.

This policy covers the Adsocia mobile apps, https://adsocia.com and our related services. It applies to people who use Adsocia to discover offers (“consumers”) and to businesses that promote offers on it (“merchants”).

Information you give us

• Account details: your name and email address from Google or Apple sign-in, the mobile number you verify by one-time password (OTP), and anything you add to your profile (photo, banner, username, bio, website, interests).
• Content you create: posts, reels, stories, comments, reviews, poll and Q&A answers, and messages you send in chat, including photos and videos.
• Bills you upload for cashback: the image of the bill and the details we read from it (store name, date and total amount).
• Merchant details: business name and category, store address and location, opening hours, GSTIN, FSSAI and shop licence numbers, verification documents you upload (such as GST certificate, PAN card, shop licence, bank statement, address or identity proof), and payout details: account holder name, bank name, IFSC, UPI handle, GST and PAN numbers. For bank accounts we store only the last four digits of the account number.
• Messages to us: what you send to support@adsocia.com, hello@adsocia.com or through our contact form.

Information collected when you use the app

• Location: with your permission, the app uses your device’s location while the app is open to show offers near you, to send alerts when you are close to an offer, and to confirm in-store visits and QR redemptions. We save your most recent location to your account so we can send you a daily “offers near you” notification. We do not track your location in the background when the app is closed. You can turn location off in your phone settings at any time; nearby features will then not work.
• Redemptions and activity: the offers you view, save, click, get directions to and redeem, QR codes issued to you, and when and where a redemption happened.
• Device and sign-in information: device model and name, operating system, app version, language, screen size, and a push notification token. We keep a list of devices you have signed in from so we can email you about new sign-ins.
• Usage, diagnostics and safety signals: in-app events and crash reports, and signals we use to detect fraud, such as unusually rapid clicks or location readings that look spoofed.
• Purchases: for merchants who buy wallet credits or subscriptions, the transaction details we receive from the Apple App Store or Google Play. We never see your card details.

We do not access your contacts. The app uses your camera, photo library and microphone only when you choose to take or pick a photo or video, record audio for a video, or scan a QR code.

• To create and secure your account, verify your mobile number and keep you signed in.
• To show offers, posts and merchants relevant to your location and interests.
• To issue and verify QR codes, record redemptions and confirm in-store visits.
• To check bills you upload and credit cashback under our Cashback Policy.
• For merchants: to review and approve business accounts, verify documents, run campaigns, charge the merchant wallet for results, and show campaign analytics.
• To send notifications and emails you have chosen to receive, and important service messages.
• To keep Adsocia safe: detecting fraud, spam and abuse, and moderating content.
• To fix problems, understand how the app is used, and improve it.
• To meet our legal, tax and accounting obligations and respond to lawful requests.

We use automated tools, including AI models provided by Google and OpenAI, to:

• read the total, date and store from bills you upload for cashback;
• check posts, comments, offers, chat messages, images and videos for unsafe or prohibited content;
• power search, the in-app assistant, translations and writing suggestions;
• generate promotional images for merchants who request them.

Automated checks can approve a bill or hide content. Bills that the system is not confident about are reviewed by our team. If you think an automated decision is wrong, contact support@adsocia.com and a person will review it.

We do not sell your personal data. We share it only as follows:

• Merchants: when you redeem an offer, the merchant sees the redemption and a masked version of your phone number so their cashier can verify you. Merchants see aggregated analytics about their offers, not your location.
• Other users: your public profile and anything you post publicly. Chat messages are shared with the person you are chatting with.
• Service providers who process data on our behalf:

  Provider	What they do
  Google Firebase	Sign-in, database, server functions, push notifications, crash reports and app analytics
  Amazon Web Services	Storing and delivering photos, videos, bills and documents
  Google Maps Platform	Maps, place search and directions
  Google (Gemini, Cloud Vision, Video Intelligence)	Bill reading, content moderation, search and assistant features
  OpenAI	Generating promotional images for merchants
  MSG91	Sending one-time passwords to verify your mobile number
  Resend	Sending account and transaction emails
  Mixpanel	Product analytics
  Apple App Store and Google Play	Processing and verifying in-app purchases

• Advertising partners: when an advertiser’s campaign pays for a completed action, we exchange a conversion ID and amount with that advertiser to confirm it. Links to advertisers’ sites may include campaign tracking tags.
• Legal reasons: to comply with law, a court order or a request from a government authority, or to protect the rights and safety of our users and the public.
• Business transfers: if Adsocia is merged, acquired or sells its assets, subject to this policy.

Media files are stored on servers in Mumbai, India. Our database, server functions and some of our service providers operate in other countries, including the United States, so your data may be processed outside India. We only transfer data to countries permitted under Indian law and require our providers to protect it.

We keep your data while your account is active. Stories disappear from view after 24 hours but stay in your story archive until you delete them or your account.

When you delete your account we delete or anonymise your personal data, except where we must keep some records longer — for example transaction, wallet and tax records required by tax and accounting laws, or information needed to resolve disputes, prevent fraud or comply with a legal request. Removed data may remain in backups for a limited period before it is overwritten.

You can:

• access and correct your profile information in the app at any time;
• ask for a summary of the personal data we hold about you;
• ask us to delete your account and data — see how to delete your account;
• manage optional consents (marketing emails, push notifications and data processing) under Settings → Privacy & Consent, and switch off location or notifications in your phone settings;
• withdraw consent; this does not affect processing that happened before you withdrew it;
• nominate another person to exercise your rights in the event of your death or incapacity;
• raise a grievance with us, and if you are not satisfied, complain to the Data Protection Board of India.

To use any of these rights, email support@adsocia.com from the email address or phone number linked to your account. We may need to verify your identity first.

We use encryption in transit, access controls and server-side checks to protect your data, store only the last four digits of bank account numbers, and limit staff access to what they need. No system is perfectly secure; if a breach affects you, we will notify you and the authorities as the law requires.

Adsocia is meant for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has created an account, contact support@adsocia.com and we will delete it.

We will post any changes on this page and update the date at the top. If a change is significant, we will tell you in the app or by email and, where required, ask for your consent again.

For privacy questions or requests, email support@adsocia.com. For anything else, write to hello@adsocia.com.

Grievance Officer: Akshay Topare, TYBYI VENTURE PRIVATE LIMITED, H. No. 2394/165, Loha, Shivkalyan Nagar, Loha, Loha, Nanded-431708, Maharashtra. Email: support@adsocia.com. We acknowledge grievances within 24 hours and aim to resolve them within 15 days.